Those working behind the scenes in the public safety community are being recognized this week.
National Public Safety Telecommunicators Week takes place across Canada from April 10 to 16.
Telecommunicators are known by some as the first “first responders,” and “heroes behind the headset.”
They answer emergency calls, dispatch first responders and equipment, and render life-saving assistance, among other duties.
The operators also serve as a critical link between citizens and provide the community with access to the help they need.
National Public Safety Telecommunicators Week is held every year during the second week of April.
